✓ This app complies with Apple and Google's user data deletion requirements. You can request account deletion at any time.
Privacy & Data Management
At NutriCare, we take your privacy seriously. This page explains how we collect, use, and protect your data, and how you can manage or delete your information.
Data Collection
We collect the following types of information:
- Account information (name, email, password)
- Health and nutrition data you provide
- Meal photos and food logs
- Communication with nutritionists
- Usage analytics and app performance data
How We Use Your Data
- Provide personalized meal plans and nutrition recommendations
- Connect you with certified nutritionists and clinicians
- Track your progress and health goals
- Improve our AI algorithms and app features
- Send important updates and notifications
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data portability
- Delete your account and data
- Opt-out of marketing communications
Delete Your NutriCare Account
We're sorry to see you go. You can delete your account using either method below.
Delete via Mobile App
Recommended method for immediate deletion
- 1Open the NutriCare mobile app
- 2Go to Settings → Account Settings → Privacy
- 3Select "Delete Account"
- 4Confirm deletion and enter your password
Request Deletion via Web
Alternative method if you can't access the app
What Gets Deleted
- ✗User profile and personal information
- ✗All meal plans and nutrition data
- ✗Photos and uploaded content
- ✗Chat history with nutritionists
- ✗Household and member data
What We Retain (Legal Compliance)
- ✓Anonymized analytics data (30 days)
- ✓Billing records (as required by law)
- ✓Aggregated, non-identifiable usage statistics
These records cannot be linked back to you and are retained for legal and operational purposes only.
Need Help?
If you have questions about account deletion or data privacy, please contact our privacy team:
Email: techteam@carisfoundationintl.org
Support: techteam@carisfoundationintl.org
Expected response time: 24-48 hours